How can I upgrade, downgrade, suspend or cancel my subscription?

(This article covers self-serve online plans - for Enterprise, if your needs change, directly contact your account manager or send us an email at

Your needs changed? No problem! 

If you'd like to go for a new plan that best fit your needs, including downgrading to our Free plan, just go to Settings and then choose the Plan tab. 

From there click on "Change plan" to switch to another premium plan    


Click on the "Cancel Plan" link below to downgrade to our free plan.

Once you've done this, your account instantly switches to the new plan you have chosen.

How will this affect your billing?

As you confirmed your subscription to one of our premium plans, you paid for a one month licence. As you switch plan, there are 2 scenarios:

  • Case n°1: upgrading

Let’s say you decide to go from Pro to Plus in the middle of your payment period (one month). Pro is $14.99/month and Plus is $67/month. This is what will occur:

March ,1st: 1st Pro payment $14.99
March, 15th: switch from Pro to Plus
April, 1st: $67 (for the following month) - 15 days of Pro plan + 15 days of Plus plan (regulation of the previous month)

  • Case n°2: downgrading

Opposite scenario: from Plus to Pro

March,1st: 1st Plus payment $79
March, 15th: switch from Plus to Pro
April, 1st: $14.99 (for the following month) - 15 days of Plus plan + 15 days of Pro plan (regulation of the previous month)

In this scenario you overpaid in January. The extra amount paid will be used as a credit for the following bills.


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