FAQ and Support

Welcome to online support.

You should find here answers to all Frequently Asked Questions about as well as general information our products:
  • our content curation service that will help you discover, curate and publish content to all your social channels or blogs.
  • Topic Pages: our simple solution to host your curated content on your own web pages or mini sites that you can brand and host on your domain.

To get premium support and make the most of content curation, upgrade to one of our premium plans at Our team of experts will directly answer each and every one of your questions. 

Bienvenue sur le support en ligne de

Vous trouverez ici les réponses aux questions fréquentes sur ainsi que des informations générales sur nos produits :
  • : Notre service de curation de contenu vous aidera à découvrir, faire de la curation et publier du contenu sur tous vos réseaux sociaux ou blogs.
  • Topics : Notre solution simple pour héberger votre contenu de curation sur vos propres pages web et mini sites que vous pouvez personnaliser et héberger sur votre domaine.

Pour accéder au support premium, et tirer le maximum de votre curation de contenu, abonnez vous à l'un de nos plans premium via Notre équipe d'experts répondra directement à toutes vos questions sans exception.

Knowledge Base

  1. Questions Fréquentes en Français 

    1. PLUS - Présentation plateforme curation publique
    2. Connecter ses réseaux sociaux pour partager du contenu depuis
    3. Installer la bookmarklet sur Chrome
    4. Installer la bookmarklet sur Firefox, Internet Explorer et Safari
    5. Je ne parviens pas à afficher la barre des favoris pour installer la bookmarklet

    1. How can I discover and follow new topics curated by other users on my areas of interest? (
    2. Developing my community (
    3. How can I send a curated email newsletter from my topic? (
    4. The curation window
    5. How can I integrate a topic to my Wordpress website?
  3. Enterprise 

    1. Topics groups creation
    2. Feature : Newsletter
    3. Feature : Feed Reader
    4. Feature : Feed Reader
    5. Sharing curation rights to work as a team
  4. Training videos 

    1. Video: Getting Started with PLUS
    2. Getting Started with Enterprise
    3. Module : Feed Reader
    4. Créer une équipe, publier et partager votre contenu
    5. Comment utiliser le module Newsletter en vidéo
  5. Troubleshooting and common issues 

    1. How can I get support on using
    2. Troubleshooting / error messages with my Wordpress integration
    3. Troubleshooting and optimizing content suggestions
    4. I'm getting a malware warning from Chrome on my topic page. What do I do?
    5. I keep being asked to login by the bookmarklet
  6. FAQs 

    1. How can I unsubscribe from notifications and emails?
    2. How to install the bookmarklet to scoop any web page on the fly ?
    3. How can I change my account password?
    4. Can I change the email address I used to create my account?
    5. How do I delete my account?
  7. Release notes 

    1. Google+ sharing shutdown
    2. Upcoming changes to Facebook within! [Effective Aug 1]
    3. Release Notes - March, 2018
    4. Release Notes - June 27th, 2017
    5. Continuity Plan – COVID-19
  8. All articles 

    1. How can I unsubscribe from notifications and emails?
    2. How can I discover and follow new topics curated by other users on my areas of interest? (
    3. How can I get support on using
    4. Video: Getting Started with PLUS
    5. Topics groups creation
    88 articles 

Feedback and Knowledge Base