FAQ and Support

Welcome to online support.

You should find here answers to all Frequently Asked Questions about as well as general information our products:
  • our content curation service that will help you discover, curate and publish content to all your social channels or blogs.
  • Topic Pages: our simple solution to host your curated content on your own web pages or mini sites that you can brand and host on your domain.
  • Content Director: our comprehensive content marketing software that helps marketers publish more and better content, maximize its distribution as well as prove and improve ROI.
To get premium support and make the most of content curation, upgrade to one of our premium plans at Our team of experts will directly answer each and every one of your questions. 

Knowledge Base

  1. Getting Started with 

    1. Getting started: choosing the right version for me (free, freemium or Saas) and creating my account (
    2. Creating topics to discover great content suggestions to curate (
    3. Publishing and sharing content (
    4. Connecting my social media accounts to share content through (
    5. How can I integrate to my Wordpress (or Rainmaker) website? (
  2. Using 

    1. How can I discover and follow new topics curated by other users on my areas of interest? (
    2. Developing my community (
    3. How can I send a curated email newsletter from my topic? (
    4. How can I improve my score?
    5. Sharing curation rights to work as a team (
  3. Using Content Director 

    1. Managing content creation: workflows, collaboration and Google Docs integration ( Content Director)
    2. Promote and distribute content to maximize reach ( Content Director)
    3. How to create, edit and send a content newsletter through simple drag and drops ( Content Director)
    4. Analytics: measuring your Content Marketing ROI ( Content Director)
    5. How to export content email newsletters to Marketo ( Content Director)
  4. Using Topic Pages 

    1. What is a topic page and how can I use as a content hub? ( Topic Pages)
    2. Branding or customizing my topic pages ( Topic Pages)
    3. Hosting your topics pages on your own domain to help with SEO and website trafic ( Topic Pages)
    4. Do my topic pages help with SEO? ( Topic Pages)
    5. Growing my audience, traffic and visibility? ( Topic Pages)
  5. Best practices 

    1. Where can I find resources to learn about content marketing and content curation?
    2. What are the various ways to integrate my curated content in a website or blog (Wordpress, Wix etc.) and what are their respective benefits?
    3. Where can I find examples of website or blog integrations using
    4. Follow or no-follow links for content curation: what should I use? What does use?
  6. Troubleshooting and common issues 

    1. How can I get support on using
    2. Troubleshooting / error messages with my Wordpress integration
    3. Troubleshooting and optimizing content suggestions
    4. The Wordpress posts I scheduled are not published at the right time ( Content Director)
    5. I'm getting a malware warning from Chrome on my topic page. What do I do?
  7. Account Management 

    1. How can I download or print a copy of my billing invoice?
    2. How can I upgrade, downgrade, suspend or cancel my subscription?
  8. Release notes 

    1. Release Notes - September 16, 2016
    2. Release notes - September 6, 2016
    3. Release notes - September 2, 2016
    4. Release notes - August 5, 2016
    5. Release notes - June 1, 2016
  9. All articles 

    1. What is a topic page and how can I use as a content hub? ( Topic Pages)
    2. How can I unsubscribe from notifications and emails?
    3. How can I change my account password?
    4. Can I change the email address I used to create my account?
    5. How can I discover and follow new topics curated by other users on my areas of interest? (
    58 articles 

Feedback and Knowledge Base